Short-term inconvenience for long-term improvement
An upgrade to UPMC’s eRecord (electronic health record) system will begin shortly before midnight Friday, March 31.
The eRecord system is expected to be down for at least several hours at these facilities: Magee-Womens Hospital, UPMC Braddock, UPMC Montefiore, UPMC Presbyterian, UPMC Shadyside, UPMC South Side, Western Psychiatric Institute and Clinic, and UPP/CMI physician practices that use the PowerChart Office application.
Access to eRecord applications is expected to be restored before 7 a.m. Saturday, April 1.
During the downtime period, physicians and staff will have access to clinical data via a read-only database and the Medical Archival Retrieval System (MARS). While the eRecord system is down, no new data can be entered into the eRecord applications.
However, all data will wait in queue until the system is restored. At that time, the information will automatically be entered in the correct eRecord applications.
Take the time to prepare
Prior to March 31, all physicians and staff should review their department-specific downtime procedures. “By reviewing these processes prior to the downtime period, you can ensure that this will be a seamless process with no adverse impact on patient care,” says G. Daniel Martich, MD, UPMC’s vice president for eRecord applications.
Dr. Martich explains that the downtime will be used to upgrade eRecord systems “to position us to better share clinical information across UPMC hospitals and facilities, regardless of their location.”
The upgrade also positions all UPMC hospitals and facilities to further develop health economy architecture (HEA).
Using HEA, physicians and clinical staff can go online and obtain instant access to information from ED visits or data about other services provided to patients at any UPMC facility.
In the next phase of HEA development, UPMC will integrate essential medical data (allergies, immunizations, patient problem lists, and medications) to make this information available to clinicians at UPMC hospitals and facilities.
UPMC Information Services Division staff will be available to respond to issues that occur before, during, or after the downtime. To contact ISD personnel, call 412-647-HELP (4357).